Sunday, 7 December 2014
J Is For Jacqui
I am the owner of Rainbow Designs - the online chocolate and lolly online gift store based in Port Macquarie on the Mid North Coast of NSW in Australia.
I love the water and enjoy living in this beautiful seaside town and I also confess to enjoying the odd cruise or two. There is something about being able to totally relax in your surroundings on the open water...and of course I admit to being a complete chocoholic as well. Not a day goes by when I don't consume a chocolate or two; just one of the perks of being in the chocolate business I guess.
I have been managing Rainbow Designs for over 10 years and I really enjoy being able to help people send wonderful, delicious and affordable gifts to their friends, family and colleagues. Of course flowers are good but in our opinion, chocolates are better. Making people happy is a job I take very seriously.
A day in the life of a chocolate and lolly gift store owner is fairly predictable but I wouldn't have it any other way. My day goes something like this:
1. Start up the computer and printer.
2. Turn on the kettle - I couldn't survive without my coffee.
3. Print orders, sort them, confirm payment has been received, write out gift tags (yes we hand write each one) then update order status online. Customer service is important and it is necessary to keep the customer informed on the progress of their order.
4. Make a list of gifts needed for the day.
5. Go through emails and reply to the urgent ones first saving the others for later in the day.
6. Pay any bills.
7. Make another cup of coffee.
8. Unpack any deliveries and check everything is there and follow up if anything is missing.
9. Process any new orders.
10. Check and reply to emails.
11. Prepare box and satchel orders.
12. Update customer order status.
13. Enter orders into MYOB and file.
14. Send orders out by courier.
15. Answer any final emails.
Of course there is a bit of taste testing going on throughout the day but that is done sporadically depending on my mood. Speaking of which, I best get on as there are some M&Ms here somewhere calling my name!
So that's me - Jacqui.
I would love it if you could take a moment to share something about yourself even if it's just sharing the name of your favourite lolly or chocolate. Until next time...