Wednesday, 2 November 2011

What is faq?

faq stands for Frequently Asked Questions and is often found on many online stores. It basically lists the most common questions customers and potential customers have asked a particular business. As a business it is great way of providing your customers with enough information about your products/services for them to make a well informed decision on whether they will buy from you or not. It’s also a time saver for both you and your customer.
The most common questions found on and faq page are:
1. What are your delivery fees?
2. Do you deliver to xyz?
3. What form of payment do you accept?
4. How long will my delivery take?
faq pages should be updated and added to regularly to ensure your customers can find the answers they need quick and easily - as a rule we seem to have a lot less patience online and want things asap. Try and provide this for your customers, we do at Rainbow Designs!

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